This page explains how to have your Plan & Plate account and its data deleted. Plan & Plate is published by Plan and plate (Natasha Turco).
In the app
- Open Plan & Plate and go to the Me tab.
- Tap Delete account, under your email address.
- Confirm. Your synced data is deleted straight away and you are signed out. Your sign-in record (email address and user ID) is removed within 30 days.
By email — if you no longer have the app
- Email info@planandplate.com.au from the address you use to sign in.
- Put Delete my account in the subject line.
- We confirm the request came from that address and delete the account.
Email requests are actioned within 30 days and we write back when it is done.
What gets deleted
- Your account and sign-in record (email address, sign-in method, user ID).
- Your synced app data: weekly meal plans, saved and custom recipes, household and fussy-eater profiles, dietary preferences and allergen settings, goals, grocery list, and your weight, water and energy logs.
- Any posts, notes and photos you shared to the community feed.
What is kept, and for how long
- Nothing on your own device is touched by this request — delete the app to remove the local copy.
- Subscription and purchase records held by Apple or Google stay with those stores under their own policies. Manage or cancel a subscription in the App Store or Google Play.
- Records we are required by Australian law to retain, such as tax records tied to a purchase, are kept for the period the law requires and are not used for anything else.
- Routine server logs are kept for up to 30 days and then rotate out.
Delete some data but keep your account
Email info@planandplate.com.au and tell us what you want removed, for example your community posts or your weight logs. Signing out in the Me tab also stops any further syncing straight away.
Contact
info@planandplate.com.au